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December 2022

Flexera One introduced the following new features and enhancements this month.

Flexera Integration app for ServiceNow​

Flexera added a new version of the Flexera Integration app for ServiceNow:

Flexera Integration app version 5.1.0 now available in ServiceNow Store​

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This feature is available with Data Platform, IT Visibility, and IT Asset Management.

The latest version of the ServiceNow Flexera Integration app (v5.1.0) is here and, with it, some important and highly requested changes. This version of the Flexera Integration app is fully compatible with Tokyo, and the changes that came with it, and was just recently certified by ServiceNow. On top of supporting Tokyo, it also supports ServiceNow versions San Diego and Rome. A full list of what’s changed can be found below for v5.1.0.

IT Visibility and Data Platform integration​

Data Enrichment

  • Added a new option to insert IP address and Network adapter records.

User Interface Enhancements

  • Added an option to prevent reclassification of CIs (Configuration Items) when using IRE.

Resolved Issues

  • Fixed is_deleted functionality.
  • Corrected mapping of Virtual Machine Insert/Update property.
  • Fixed business rule conflict with UI property options.
  • Fixed error on Network Equipment Transform Map.

IT Asset Management/FlexNet Manager Suite integration​

Database Enhancements and Changes

  • SAM tables are used and CMDB tables are disabled.
  • Computer Transform Map has been updated to check for serial number on the Coalesce field.
  • New fields are present in the Computer Transform Map.
  • New option added to insert IP address and Network adapter records.

Resolved Issues

  • Fixed an error with data export.
  • Fixed the issue of Mac OS X being misclassified as Mac OS X Server.

Documentation links

See the following list for the v5.1.0 documentation:

IT Visibility​

IT Visibility added the following new feature and enhancement in December 2022.

New Data Mashup feature lets you upload and report on custom business context data​

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This feature is available with IT Visibility.

IT Visibility’s new Data Mashup feature allows you to create unique insight reports that combine the normalized inventory and Technopedia catalog data already in Flexera One with custom business context data tied to your devices, hardware, or software.

In Flexera One, you can click IT Visibility > Data Mashup to navigate to a page where you can upload and manage data mashup datasets. On the Data Mashup page, you can upload your business context data as a CSV file using Hardware ID, (H) Technopedia GUID, or (S) Technopedia GUID as the reference field.

The field you use as a reference field depends on how you want to use the mashup data:

  • Hardware ID is the reference field to use for data related to devices.
  • (H) Technopedia GUID is the reference field to use for data related to hardware models.
  • (S) Technopedia GUID is the reference field to use for data related to software.

Once successfully uploaded, your business context data becomes available for building custom insight reports in Data Explorer.

For more information about how to use these new data mashup features, see Managing Data Mashup in the Flexera One Help.

New Attribute added to Data Explorer: Is Private​

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This enhancement is available with IT Visibility.

With this release, customers may see a new, (S) Is Private, attribute in Data Explorer. This field supports customers who are participating in beta testing for a Private Catalog feature. When Private Catalog is released for general availability, the (S) Is Private attribute will differentiate the private catalog data customers upload into IT Visibility.

SaaS Management​

SaaS Management added the following enhancements in December 2022.

Adobe Single app licenses now display in SaaS Management and IT Asset Management​

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This enhancement is available with SaaS Management and IT Asset Management.

Flexera’s SaaS Management team has enhanced its Hybrid Adobe Position with Flexera’s IT Asset Management. From the SaaS Management Adobe Creative Cloud Overview tab, click the view the hybrid Adobe position link to open the IT Asset Management All Licenses screen with the Publisher is Adobe filter. This screen allows you to view and manage your organization’s online and traditional desktop Adobe assigned entitlements.

Previously, Adobe’s Single App plan licenses and Standalone Application licenses were not differentiated in the SaaS Management Users and Licenses tab screens and the IT Asset Management All Licenses screen. SaaS Management now provides Adobe’s Single App data in a format that allows IT Asset Management to correctly display your organization’s Single App plan entitlements.

Adobe Single App license names now display a prefix of Single App- in the following Flexera One screens:

  • IT Asset Management All Licenses screen in the Name column.
  • SaaS Management Adobe Creative Cloud Licenses tab in the License Name field.
  • SaaS Management Adobe Creative Cloud Users tab in the Licenses column.

Batch upload for connecting multiple Salesforce Orgs to Flexera One​

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This enhancement is available with SaaS Management.

Flexera’s SaaS Management now offers the organization’s Software Asset Manager the opportunity to connect multiple Salesforce Orgs to Flexera One via a batch upload. Using this new time-saving SaaS Management onboarding feature, the Software Asset Manager downloads a CSV file and enters the following information for all Salesforce Orgs:

  • Organization Name
  • Description
  • Inactive Threshold
  • Username
  • Password
  • Token
  • Login URL

Once the Salesforce Org CSV file is successfully uploaded to the bespoke Salesforce integration setup UI in SaaS Management, the Software Asset Manager clicks Create Uploaded Orgs to connect all the organization’s Salesforce Orgs to Flexera One. For details, see Integrating Salesforce with SaaS Management in the Flexera One Help.

Mapping Salesforce contract SKU Name to license name in Salesforce portal​

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This enhancement is available with SaaS Management.

Flexera One’s SaaS Management Licenses tab now includes the Salesforce contract fields Contract SKU Name and Contract SKU Number. After you enter the Contract SKU Name and Contract SKU Number fields in the Licenses tab, your organization will have a more detailed and accurate view of cost and usage across all Salesforce licenses. For more information, see Auto-Populated Salesforce License Information in the Flexera One help.

Augment SaaS license data using CSV file import​

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This enhancement is available with SaaS Management.

The following SaaS vendor license information cannot be pulled into the SaaS Management Licenses tab after enabling the License Information integration task.

  • Unique ID
  • Contract SKU Name
  • Contract SKU Number
  • Amount
  • Currency
  • Payment Frequency
  • Effective Date
  • Ending Date

When this license information is not automatically populated in the Licenses tab, a considerable admin overhead is created to manually enter missing license information.

From the Flexera One Help, you can now download a CSV file to enter and manually upload your organization’s SaaS license information. Contact Flexera Support to have this CSV file uploaded into SaaS Management. For further details, refer to the Flexera One Help section Manually Importing License Information.

Improved CSV file for exporting SaaS users​

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This enhancement is available with SaaS Management.

Exporting SaaS user data from a managed SaaS application’s Users tab within Flexera’s SaaS Management provides an opportunity for Software Asset Managers to further analyze their organization’s data in tools such as Microsoft Excel. The exported CSV file from the Users tab now offers an enhanced format to enable the right decisions to be made by providing easy access to the required SaaS user data.

Software Asset Managers will now spend less time analyzing exported SaaS user datasets from the Users tab CSV file. To export SaaS user datasets, navigate to the Managed Applications screen, select the appropriate SaaS application, and open the Users tab. Apply the appropriate Users tab column filters and click the Export icon. All Users tab column filters are now retained to the exported data set in the CSV file.