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Adding a Custom Exemption Reason

Although you cannot change the factory-supplied exemption reasons, you can create your own. The new exemption reasons are made available for use on all licenses.

To add a custom exemption reason:

  1. In the Consumption tab of any license, select an inventory device or a user record and click the Exemption reason drop-down list.
  2. Below the list of existing options, click Add/Edit custom reason. The drop-down list is extended with additional instructions and an Exemption reason field.
  3. Type a new value into the Exemption reason field, and click Save to add a new exemption reason. The new value is saved to the database, but it is not yet assigned to any inventory device or user.
  4. Use the assignment process described in Setting Exemption Reason, choosing your new exemption reason from the bottom of the list of options.
  5. Click Save on the license property sheet.